Reference · Financial services

2nd and 3rd level support for SAP BI/BW 7.4 at Volkswagen Financial Services

Support for the entire BW landscape on version 7.4: analysis, troubleshooting and continuous improvement of system performance.

Initial situation

Qualified 2nd and 3rd level support was required for the SAP BI/BW 7.4 landscape.

Our services in the project

  • 2nd and 3rd level support for the entire BW landscape
  • Analysis and resolution of technical issues
  • Performance optimization and continuous improvement

Result

Smooth operations and improved system performance of the BW landscape.